Westerdam
Holland America Line
Ship Reviews
Based on 63 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
28-Day Far East discovery & China Explorer Collector
January
Pros: Excellent food elections-loved the sushi and sashimi; enjoyed variety of tropical fruits, all crews are fantastic, very accommodating, helpful and charming.tic
Cons: Not much intertainment, Shows are very limited.
Recommended: Yes
I'm very happy the excursions I have selected. I wish the departure time in Osaka is later at night so we have a chance to go shopping after our excurrsions.
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Hong Kong Cruise
January
Pros: Well maintained and crewed ship
Cons: Too many days at sea
Recommended: No
The Westerdam is a fine ship well-maintained and Nicely kept. Its crew is friendly, happy and capable. We were made to feel very welcome. However, details for shore Excursions were quite lacking and sometimes in accurate. They are also quite expensive and local guides were unwilling or unable to explain, or narrate the local Surroundings. Holland America Needs to create a higher level of expectations from the local guides. Holland America needs to invest in Vox boxes so that guides can better communicate with passengers. In addition, the itinerary Did not describe the actual number of days at sea. The distance covered between Hong Kong, and Singapore requires more days at sea than we realized.
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Roswitha kager
April
Pros: Friendly & helpful staff
Cons: Wearing mask,
Recommended: Yes
Wish they had more excursions. Japanese government requested wearing mask . Staff where friendly and very helpful.
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Roswitha kager
April
Pros: Friendly & helpful staff
Cons: Wearing mask,
Recommended: Yes
Wish they had more excursions. Japanese government requested wearing mask . Staff where friendly and very helpful.
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A Drop in Standards
March
Pros: service crews were great as ever
Cons: Food quality was not good, smaller portions, less variety, same price for wine but only 3 oz pours
Recommended: No
We were very disappointed with our first voyage since the pandemic on Holland America. Evident cost cutting on food, wine, cancellation of the classical music venue Lincoln Centre, extra charges in the Pinnacle dining room that is already extra money. Insufficient excursions offered in many ports, charging for shuttles , even when the port offered them for free.
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Ship
September
Pros: People went above and beyond to help ,very clean
Cons: None
Recommended: Yes
This was our first trip on this boat.!It was very clean! Food was fantastic and everyone treated us well !
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Alaska/Denali
September
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Recommended: Yes
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